Any orders received during business hours Monday – Friday, will be processed same day. Orders received any other time will be processed the following business day. You’ll receive a confirmation email with tracking information once the order has been shipped.
Depending on seasonality and availability, the following shipping methods may be available. Unless otherwise stated, purchases will be shipped via standard shipping. The customer will be provided other options if available. Options other than standard shipping may increase the cost of delivery.
Depending on seasonality and availability, one of several parcel delivery companies may be selected for product shipment. Restrictions on mailing address may also affect which delivery company is used. Packages may be delivered by:
Contact the service department at no-reply@alexa-anderrson.com if a specific arrangement is required.
We offer the following shipping options for orders domestic to the United States:
Free standard shipping is granted on qualifying orders. Shipping is calculated during checkout.
We ship to most countries worldwide. Note that some specific products may be excluded from shipping outside of the US, Canada, and US territories. Check the product description to determine applicability. International shipping rates are calculated at checkout based on destination and package weight, though most locations qualify for a flat rate of $80. The service department is available to modify the shipping charge on a case by case basis. Please note that import duties and taxes may apply and are the responsibility of the customer.
If you have any questions about this shipping policy, please don’t hesitate to contact the service department at no-reply@alexa-anderrson.com.